Telephone Consultations

Routine calls for the purpose of scheduling and billing are an expected part of the services at Phoenix Behavioral Health and are not billed. We understand that occasionally you may need to speak with your Therapist, but calls that are primarily therapeutic in nature and extend more than 5 minutes, or are frequent, will be prorated and billed at the usual rate. If you need to speak with your Therapist, it will be best to schedule an appointment, so your Therapist can spend the time necessary to help you.